As always the delivery driver Gary (who is the immediate face to your company) was superb. He is always exceptionally helpful, efficient and polite. He has gone "the extra mile" to ensure we did not run out of pellets.
I cannot see a box for unhappy so I'll put it here. FF used to be very responsive in confirming a delivery shortly after I asked for it to be scheduled on line. Now I hear nothing until the very last minute to confirm that you will be able to deliver on the requested date. This makes me very nervous. This time we are under a week from the requested date and had still heard nothing. If it wasn't for Gary I am not sure that we wouldn't have run out and still heard nothing. In addition it seems very bad planning that I couldn't even get a pallet of pellets from you as a stop gap as they were marked out of stock on line.
5 years ago
Balcas Energy has a
4.7
average rating
from
1,665
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.