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Balcas Energy Reviews

4.7 Rating 1,665 Reviews
B-
Happiness Grade
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh

B-

Delivery - Fast

73.53%
Industry Average
Delivery was made within a week.
posted 9 months ago - Seamus C
Always used Balcas pellets, we have had our system in place since 2007 not without its hic-ups at start when it was all new We are very happy with their service from start of order onsite so you know exactly what you are paying along with informed delivery times, if in emergency situations as we have been caught out at times they do their utmost to deliver as quickly as possible, representatives are always polite and courteous.
posted 1 year ago - P. O
top quality product and delivery
posted 2 years ago - Paul
Hi All ,just to let you know I received my delivery today order no 111717 ac no 19366 ,while I am completely happy wit Balcas Pellets they are 100% When it comes to deliveries there is no communication from your sales service to say pellets have been dispatched to 3rd party delivery driver;or no communication from driver to saywhen he might arrive at destination ;fortunately for my last two deliveries I was at home when delivery arrived.
posted 2 years ago - John G
Having been using Balcas for number of Years, service is Excellent. Richard our usual delivery Guy is a pleasure to deal with and so professional. There is never an issue that can’t be dealt with. On line is so easy to use and has always turned up within the time frame given Would recommend Balcas Energy to everyone.
posted 2 years ago - Tom T
Customer service & ordering excellent by phone ( online hitch at the time). I do hope I receive advanced warning so I can prepare for delivery, as last time the vehicle just turned up & fortunately I was in. Otherwise pellets are v.g. quality. P Brierley
posted 2 years ago - Anonymous
Great service from Balcas. As others have said the delivery company used aren't always as efficient at phoning to arrange the delivery. The occasional bags arrive split - although Balcas also deal with this efficiently.
posted 2 years ago - Anonymous
Easy ordering process, helpful staff, pricing good with no add ons and delivery within time given. Will continue to order (if prices stay reasonable).
posted 2 years ago - Anonymous
Delivery not great...got initial call at work from driver who was not going to drive if the main road as road was narrow. He eventually went to house and left pallet in middle of street blocking it completely but sure at least not left at main road!
posted 2 years ago - Nigel Q
Easy to order online and always get a phone to set a date for delivery
posted 2 years ago - Georgie