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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Fast delivery, drive was very polite and efficient. A credit to your company.
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(Okehampton) - Posted 8 years ago
Professional delivery, always on time, quality product
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Posted 8 years ago
The driver was very curtious and kept us informed about the delivery. Thank you.
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Posted 8 years ago
Everyone I have spoken to at FF is helpful, positive and sociable, which makes them a pleasure to deal with. Combined with great product quality and very competitive pricing make them our first choice supplier for blown pellet deliveries.
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Posted 8 years ago
Very good service and prompt delivery. Will continue to recommend you.
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(Middlewich) - Posted 8 years ago
I like the online booking system and also the staff are polite, friendly, helpful and efficient.
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Posted 8 years ago
You were able to delay my delivery by five hours allowing me to complete the cleaning of my Hopper.
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(Fishburn) - Posted 8 years ago
I was alerted by FF that there was a delivery in my area, responded to that email and was given a decent price. The driver contacted me on his way, was courteous, friendly and efficient. Many thanks Bill Guymer
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(Fishburn) - Posted 8 years ago
Service is great. Easy to order and then almost always turn up on time. Driver sends a txt a couple of days before and a call on his way so keeps us up to date. Nice guy too and fast, efficient and tidy job. Couldn't be better.
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(East Kilbride) - Posted 8 years ago
Another on time and quick delivery by Phil from FF. Customer care spot on as usual
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(East Kilbride) - Posted 8 years ago
Delivery person was superb. Not too happy about the original date being changed due to "operational issues" but all turned out well
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Posted 8 years ago
Delivery on time. Pleasant driver.
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Posted 8 years ago
Arrived at time expected,polite friendly delivery driver. Pricing much more competitive than previously.
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Posted 8 years ago
Turned up on time, helpful driver. Just wish the pellets were a bit more local than Russia!
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(Fishburn) - Posted 8 years ago
Thanks for the positive review of our delivery. Our drivers pride themselves on their service, and are delighted to get feedback like this. We would love to offer you local wood pellets too. Unfortunately, there is no quality pellet producer in your area, and small systems like yours needs quality pellets as well as a quality delivery to get the best out of it. The closest producers of quality wood pellets are in Scotland. If you really want British, you can specify British at the time of your order, and we would run them down to you from the factory. For people near the factories, this can offer good value, good quality and a good environmental benefit. Unfortunately, you are a long way from the factory and take a small quantity on each delivery. It would be very expensive to run all the way from Scotland to deliver 2 tonnes. And it wouldn't be much good for the environment. If you put in a larger store (say 8 tonnes), it might make it feasible for you to take Scottish pellets. Otherwise, the quality and carbon footprint of our imported pellets is good, and offers you much the best value for the small deliveries that you require.
Posted 8 years ago
Prompt, friendly service. Very happy.
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Posted 8 years ago
From order to Delivery was very quick, Delivery was exactly on scheduled time. Delivery of Pellets was efficiently done, the Delivery Driver was very Courteous.
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Posted 8 years ago
Brilliant delivery. Great communication from driver, flexible with time and very knowledgeable. Almost dust-free compared to previous supplier so no massive clean down required afterwards. Highly recommended.
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(Middlewich) - Posted 8 years ago
Delivered within 2 days of order - all very efficient
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Posted 8 years ago
I WAS ABOUT TO RUN OUT AND THEY RESCHULED THE DELIVERY
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(Okehampton) - Posted 8 years ago
Great friendly service.
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Posted 8 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews