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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
First rate service. Great vehicles and knowledgeable drivers. At last we have found a good service provider!
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Posted 8 years ago
Ordered. Delivered. Easy! Top marks for the driver, professional, knowledgable, happy and super careful.
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(Avonmouth) - Posted 8 years ago
Thanks good service
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Posted 8 years ago
Customer service was fantastic, I had been caught our and ran out of wood pellets. Forever Fuels were brilliant and managed to get me a same day delivery. Would definitely recommend.
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(Fishburn) - Posted 8 years ago
I have had a number of deliveries of pellets from you over the last two years and would like to compliment you on your reliability and the cheerfulness and skill of your tanker drivers. Keep it up!
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(Avonmouth) - Posted 8 years ago
Driver very courteous, knew what he was doing, all good!
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(East Kilbride) - Posted 8 years ago
Another very professional delivery from FF. I was called in advance by the driver telling when he'd be arriving. The pellet store was filled quickly and cleanly. good job
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Posted 8 years ago
Very reliable deliveries,telephoned arrival time on the day and pleasant driver
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(Fishburn) - Posted 8 years ago
You have a very efficient driver , who is friendly and co-operative, and did what he could to help us .
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Posted 8 years ago
They always aim to help fit us in, no matter how much notice that we give them they always manage to arrange it so that we can have the pellets delivered when we need them. Over the past six months we have had a couple of problems with our biomass boiler and the team at Forever could not have been any more helpful! Really pleased with the service that we get from our Account Manager (Lee) down to our Driver (Mark), couldn't ask for better! Thank you! Caron Hughes (very happy customer)
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(Middlewich) - Posted 8 years ago
emailed me day after order to confirm delivery date . Phoned the day of delivery to let me know delivery would be aprox, 12.30 to 1pm. turned up at 12.45 . How good is that !!!!Brilliant driver - very friendly , helpful and professional . Straight to work and left everything tidy when he finished .
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(Avonmouth) - Posted 8 years ago
Friendly and efficient from office and delivery teams
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(Fishburn) - Posted 8 years ago
Very efficient and courteous service as always.
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(Middlewich) - Posted 8 years ago
Delivery drivers always on time and text ahead of scheduled time Nothing too much trouble to them and delivery carried out professionally Thanks again
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(East Kilbride) - Posted 8 years ago
top driver
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(Avonmouth) - Posted 8 years ago
They bothered to listen to what was needed and acted on it.
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(East Kilbride) - Posted 8 years ago
Richard (the delivery driver) was extremely courteous and helpful, phoning me to arrange a delivery time the evening before, and when he found he was running late after loading, rearranged his schedule to deliver to me first (as he understood I had some other appointments later in the day). He arrived ahead of his predicted time, and was extremely mindful of impact upon my neighbours (my delivery takes place via my neighbour's driveway), and took great care not to overfill the silo. Very happy customer!
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Posted 8 years ago
Driver came right on time he had said he would be when he phoned the previous day Was very pleasant and did the job effectively.
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(East Kilbride) - Posted 8 years ago
Very nice driver who manoevered his wagon onto the playground through a very tight space with no fuss and was pleasant and friendly.
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Posted 8 years ago
Delivered efficiently and on time
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(Okehampton) - Posted 8 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews