Login
Start Free Trial Are you a business?? Click Here

Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

Write Your review

Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Very good driver text when coming and reminded to turn off boiler
Helpful Report
Posted 9 years ago
Aok
Helpful Report
Posted 9 years ago
FF communication is brilliant with emails to confirm order and delivery date. Driver phoned to provide a delivery time and confirm directions as we live "in the sticks" and it can be difficult to locate our house. Driver was very courteous and proficient in his duties and left no mess whatsoever. The delivery was over very quickly we were again very pleased with the service provided by FF.
Helpful Report
Posted 9 years ago
We unfortunately ran out of wood pellets, for reasons slightly beyond our control, and very luckily you were able to divert a cancelled order to us on Christmas Eve which was most fortunate and ensured that we had a warm Christmas.
Helpful Report
Posted 9 years ago
Having checked my estimated 'time of delivery' with the office, the driver rang me and confirmed when it would be. It was the first time he had delivered to our address and I found him to be polite, efficient and a pleasure to deal with.
Helpful Report
Posted 9 years ago
Nice and polite and efficient.
Helpful Report
Posted 9 years ago
Brilliant service. Phone call an hour before delivery then a very helpful and cheery driver. Couldn't ask for more.
Helpful Report
Posted 9 years ago
The delivery driver was very helpful and informative
Helpful Report
Posted 9 years ago
Excellent service. Very helpful and knowledgible delivery drivers. Competitive pricing and flexibility on delivery a major asset.
Helpful Report
(Middlewich) - Posted 9 years ago
Very good service all round.
Helpful Report
(Fishburn) - Posted 9 years ago
Delivered when said they would contact before delivery to let you know when they would arrive and very helpful driver
Helpful Report
(Fishburn) - Posted 9 years ago
Found ordering very simple with email confirmations. Driver rings to say what time he will arrive. Delivery process so uncomplicated. Driver friendly and helpful. Great service!
Helpful Report
(Fishburn) - Posted 9 years ago
Excellent service, as usual. Managed to supply 3.5 tonnes after I had increased my original order. We are a difficult site to supply with a small bridge and a tight drive to negotiate. The driver, Will, and his boss were both superb; cheerful and professional.
Helpful Report
(Middlewich) - Posted 9 years ago
We received our delivery yesterday , George phoned with the delivery time and deleverd on time , which was very handy . A very competent and friendly driver , a credit to our company
Helpful Report
(Fishburn) - Posted 9 years ago
Excellent time keeping. Good service all round thank you to Nigel Karen Mason
Helpful Report
Posted 9 years ago
Extremely calm and helpful drivers
Helpful Report
Posted 9 years ago
Debbie in Sales was excellent, quick response to the price of pellets per tonnes was given also a short delivery date. Delivery arrived on time and the driver dispatched the pellets into the silo without any problems, basically a trouble free transaction from placing our order to the delivery. Very well done to the team at Forever Fuels who are from now on our suppliers of choice for our Biomass Pellets.
Helpful Report
(Fishburn) - Posted 9 years ago
Will Williamson was the very friendly driver, accompanied by his manager Mark, also very helpful.
Helpful Report
(Middlewich) - Posted 9 years ago
excellent service. driver contacted me via mobile to let me know exact time of delivery. quick efficient service
Helpful Report
(Fishburn) - Posted 9 years ago
Helpful Young man delivered late in the day, but hey, it's Christmas week and he got here as intended! Well done
Helpful Report
(Bags) - Posted 9 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews