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Balcas Energy Reviews

4.7 Rating 1,665 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

Write Your review

Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Good reliable and nice staff
Helpful Report
(Avonmouth) - Posted 6 years ago
friendly and very efficient
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(Middlewich) - Posted 6 years ago
Easy to order online
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(East Kilbride) - Posted 6 years ago
Excellent as ever.easilly ordered - timely delivery - caring delivery.
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(East Kilbride) - Posted 6 years ago
Delivery was timely, orderly and extremely neat. The driver had visited us before so knew where to find everything as well as how to access pur narrow entrance. Everything most efficient. Peter Fishbourbe
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(Mistley) - Posted 6 years ago
knowledge of product
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(Avonmouth) - Posted 6 years ago
Excellent service
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(Middlewich) - Posted 6 years ago
Order processed quickly and efficiently, delivery driver communication about timing was great and the driver very friendly. Excellent service all round.
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(Middlewich) - Posted 6 years ago
Delivery good driver excellent. But down side wood pellets too expensive! My brother gets them for £220.00 per ton delivered mine £274.80 + vat.
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Posted 6 years ago
The service is excellent, the driver is brilliant. Cannot find any problems with the company at all.
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(Okehampton) - Posted 6 years ago
Friendly and helpful customer service from the office and excellent delivery driver who informed us of his schedule in his own time - a great team.
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Posted 6 years ago
Delivery at short notice, very grateful that I was accommodated. Vic is a very pleasant, helpful and reliable chap. He messages ahead when he is coming and this i find very helpful. Many thanks. Sr. Mary-Elsbeth
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(East Kilbride) - Posted 6 years ago
Friendly professional and speedy service
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(East Kilbride) - Posted 6 years ago
Prompt delivery of dust free fuel and knowledgeable, friendly delivery driver.
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(Okehampton) - Posted 6 years ago
The driver took care to blow the pellets slowly so we had a better result and less dust.
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Posted 6 years ago
The member of staff who took the order was very helpful in finding when pellets were likely to be available and came back to me and the order process efficient. Having not had the same delivery guy twice he naturally wanted to know where the pellet store was, the position of the boiler and that it was off and to find an electrical source for the super fan. This we did and he able to carry out the delivery. He did so in a pleasant and practical way. All went very well - thank you
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(Avonmouth) - Posted 6 years ago
Great delivery driver. Rang to advise status and generally very positive throughout.
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(Avonmouth) - Posted 6 years ago
Delivery booking confirmation was prompt, the SMS messages giving advance warning were excellent (and accurate) and the delivery itself was faultless - I couldn't ask for better.
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(Okehampton) - Posted 6 years ago
The driver went out of his way to accommodate the difficulties due to building work.
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(Avonmouth) - Posted 6 years ago
1. Ordering was easy and confirmation of date quick to come through 2. Driver 'phoned the evening before delivery was due to confirm and give an approx. time - this is immensely helpful and I wish more companies would follow your lead. 3. Delivery arrived on time and made efficiently with minimum fuss 4. Driver courteous and helpful.
Helpful Report
(East Kilbride) - Posted 6 years ago
Balcas Energy is rated 4.7 based on 1,665 reviews