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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
FF have been to us twice now, and both times have been friendly and efficient, both in the office and on site.
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Posted 8 years ago
The driver was excellent, great communication before the delivery and very punctual. Highly recommended.
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(Fishburn) - Posted 8 years ago
The delivery scheduler pulled out all the stops to get us a delivery within 24 hours - top service.
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Posted 8 years ago
No fuss great
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Posted 8 years ago
Nice, helpful driver, keeps us in touch and is informative and cheerful.
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Posted 8 years ago
order delivered on time and very professionally
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Posted 8 years ago
Fast delivery, efficient and polite and friendly staff!
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Posted 8 years ago
Delivered as arranged - telephoned shortly before arrival as requested. Very friendly person making the delivery (George)
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(Fishburn) - Posted 8 years ago
Communication is brilliant, with a personal call from the driver the night before. This is a good reminder to TURN THE BOILER OFF. and also reassures you that the delivery is going to happen. The truck is huge and we try hard to clear the drive for it. The driver is very happy and today allowed my gardener to observe it all (we were going to empty the ash pan together and did a bit of ride-on mower shifting as well); he is so impressed by the German technology on the truck. And of course the boiler and finally the small amount of ash from the autumn so far.
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Posted 8 years ago
Very efficient as usual.
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Posted 8 years ago
Clean quick and well informed as expected
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Posted 8 years ago
Thanks very much for making the delivery work, getting down on our rather narrow lane. I have been kept well informed of progress. The driver was particularly friendly and attentive to needs.
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Posted 8 years ago
Firstly the driver called me the day before expected delivery to tell me what time he would be arriving, giving us time to have space set up for delivery and have the boiler off. After delivery the driver told us what chips were delivered and explained the procedure for future deliveries and what to do for the next wood chip delivery. Very efficient service.
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Posted 8 years ago
Offer of a reasonable, fixed price for a small delivery was attractive. Delivery arranged and executed faultlessly.
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Posted 8 years ago
Delivery driver contacted us the previous day to confirm our location as we are quite isolated out in the sticks plus he gave us an estimated time of arrival. Being his first time to this location he manoeuvred his wagon into position in what is a tight turning area and then checked our set up before connecting his pipework, He was very polite and efficient. Glynn.
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(Middlewich) - Posted 8 years ago
The service is prompt and efficient. The delivery driver is polite and courteous. I have used them regularly for the past three years and would highly recommend the company.
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Posted 8 years ago
We can be a difficult delivery but armed with information about roadworks and timings Nigel arrived in good time and completed with no fuss ! Nice ones
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Posted 8 years ago
Wonderful communication and customer service, as ever. Thanks for your help and for accommodating our requests!
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(Middlewich) - Posted 8 years ago
great professional service. Our delivery driver is unfailing punctual ,thoughtfully advising time of arrival and delightful to deal with. It is very helpful to be informed when pellets are being delivered in the area to take advantage of a part load. Catherine Kenyon
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(Middlewich) - Posted 8 years ago
Great service from point of ordering to delivery
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Posted 8 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews