Balcas Energy Reviews

4.75 Rating 1,569 Reviews
95 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 100,000 tonnes and 55,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

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75 Killadeas Road,Enniskillen,County Fermanagh,

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The driver this time was the best yet, he arrived when he said he would, could really handle the lorry so only 1 pipe was needed, the delivery went without a hitch and was really quick.
(Avonmouth) - Posted 2 years ago
Delivery was as expected. Sad that the price as we do not get RHI because we install the boiler 1 year too early so wood pellets are now looking very expensive.
(Okehampton) - Posted 2 years ago
Sean was very pleasant, helpful and thoughtful. Thank you.
(Mistley) - Posted 2 years ago
Great service as ever
(East Kilbride) - Posted 2 years ago
Our delivery arrived promptly. The delivery driver was cheerful and helpful.
Posted 2 years ago
A careful and considerate driver provided a first class service. Tim Reeves Rowney Farm Market Drayton
(Middlewich) - Posted 2 years ago
Very helpful knowledgable driver
(Middlewich) - Posted 2 years ago
Using dust extraction. Arriving on time. No fuss. No messages Pleasant driver.
Posted 2 years ago
Driver pre-warned me of his arrival time, & was on time. Driver was knowledgeable, professional, & competent
(Middlewich) - Posted 2 years ago
Phone call before delivery, on time, and fuss free delivery - great.
(Fishburn) - Posted 2 years ago
You delivered 6T but the order was for 7T. Apart from that, it was OK.
(Avonmouth) - Posted 2 years ago
Dear Customer I am pleased to hear that you have received your delivery before Christmas. Please accept our apologies that we didn't notify you that the order would be 1 tonne short. We will honour the price that you were quoted per tonne for 7 tonnes. Kindest regards Claire
Posted 2 years ago
Phil is a gentleman .
(East Kilbride) - Posted 2 years ago
There was a lot of water in the yard but Nigel and Foreverfuels coped with it and made a perfect delivery.
Posted 2 years ago
exactly on time, flexible with the quantity and efficient. Thanks
(Okehampton) - Posted 2 years ago
Delivery was arranged for 2 days time even though it was a busy time in December. Your driver, Lucas, was incredibly friendly and polite and made the delivery quickly. Great service, thanks!
(Avonmouth) - Posted 2 years ago
Always on time, efficient and friendly.
(Middlewich) - Posted 2 years ago
Each delivery is made as straight forward as possible. The drivers always let you know the day before what time they will arrive, they are always friendly and easy to work with.
(Middlewich) - Posted 2 years ago
Cheerful and courteous staff.
(East Kilbride) - Posted 2 years ago
Excellent Service as usual.
(Middlewich) - Posted 2 years ago
I don’t understand why this company has such good reviews. Our experience of them has been average at best. Their web ordering service offers fictitious dates that they can never meet. They deliver when it suits them and not when you need fuel. They communicate a cut off date for Christmas deliveries, tell you by phone it will arrive in time but won’t confirm it! I phoned them today and was told my order can’t be delivered until the end of the 1st week of Jan. Over two weeks after they said they could guarantee delivery and 5 weeks after my order was placed.
Posted 2 years ago
Balcas Energy is rated 4.75 based on 1,569 reviews