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Balcas Energy Reviews

4.7 Rating 1,665 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
We have had Phil deliver pellets to us on many occasions and find his level of communication great as he always does his best to give an ETA. On arrival as he knows our store he gets on with the job efficiently and without fuss always conscious of not leaving a mess! Thanks for doing a great job Phil! Adam
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(Avonmouth) - Posted 6 years ago
happy, helpful delivery driver. delivery came as notified/on time everything we need!
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(Avonmouth) - Posted 6 years ago
Great service. Nigel also called to let me know his timings and he arrived as said. Also, very pleasant to deal with. Thanks Nigel
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Posted 6 years ago
Delivery driver George is superb and very helpful. He rings to advise of approx time and is never late. Bit disappointed this time with the delay from date of ordering to actual delivery but appreciate that this was due to shortages and the extreme weather. Price was also a bit of a concern so hope this Isn’t a sign of things to come.
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(Fishburn) - Posted 6 years ago
I left the gardener in charge of receiving the pellets as I had a previous engagement and it all seemed to go well. There was no mess apart from the normal dust.
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(Avonmouth) - Posted 6 years ago
The driver contacted me in advance to advise me of expected arrival time, arrived on time, the delivery proceeded smoothly and in a timely way. I have always been very satisfied with my Forever Fuel deliveries.
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(Avonmouth) - Posted 6 years ago
Professional, superb service as always
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(Fishburn) - Posted 6 years ago
On time, professional with good email advice re delivery time and text from driver.
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Posted 6 years ago
Prior accurate confirmation of delivery; proficient driver to safely negotiate busy roadway, gateway and driveway; courteous delivery driver knowledgeable about solid mechanics and hence associated pressure for blown active delivery; speedy delivery.
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(Avonmouth) - Posted 6 years ago
A request to bring forward delivery to avoid running out of pellets was met very well by the Forever team and delivery was efficiently made. Thank you!
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(Avonmouth) - Posted 6 years ago
Very good service from ordering to delivery. Kept in contact with the delivery so I was aware when it would arrive, and make the necessary preparations. Overall, great service.
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(Fishburn) - Posted 6 years ago
Driver went above and beyond to ensure pellet delivery possible despite viewing pane falling out of store. Very knowledgeable
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Posted 6 years ago
Driver was very helpful and friendly
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(Middlewich) - Posted 6 years ago
Talking to someone on the phone really helps me, thank you Same driver whom I trust. Always try to deliver my order as quickly as possible, which I really appreciate as I have a small hopper.
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(Okehampton) - Posted 6 years ago
The contact with forever fuels was excellent- regular updates by email. The delivery driver was very friendly and helpful
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Posted 6 years ago
On time Rung to warn of timing Thank you
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Posted 6 years ago
Thanks to Phil we now have a hopper full of pellets on one of the coldest days I've ever known. He's a top man.
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(Avonmouth) - Posted 6 years ago
Phoned to deliver a day early survey to snow forecast Brilliant
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(Avonmouth) - Posted 6 years ago
Delivered pellets. Nigel very considerate.
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Posted 6 years ago
Our delivery driver couldn't do enough to help showing me how things were done and recorded taking his time to explain everything about the delivery, very polite and courteous in a very cold environment. I could not recommend this company enough, our driver was a credit to them.
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(Middlewich) - Posted 6 years ago
Balcas Energy is rated 4.7 based on 1,665 reviews