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Balcas Energy Reviews

4.7 Rating 1,665 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Good communication and careful delivery.
Helpful Report
(East Kilbride) - Posted 5 years ago
On time & very efficient & polite
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Posted 5 years ago
Prompt response to delivery request. Pleasant efficient driver.
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(Avonmouth) - Posted 5 years ago
Same driver Gary as usual. Knows where to come and virtually does it alone except for signatures. Brilliant service.
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(Okehampton) - Posted 5 years ago
Delivered on time.. was notified day before. Very courteous.
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Posted 5 years ago
Driver phoned early this morning to tell us when he would be arriving and he did appear at the appointed time. Delivery was very efficient, and took just 27 minutes to deliver 4.7 tons - excellent!! Very helpful driver also.
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(East Kilbride) - Posted 5 years ago
Your employee Nigel Barton did a very efficient job and texted to report to me that all was okay as I was off-site. This put my mind at ease and as usual, Barton did a fantastic job. He is a credit to your company.
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Posted 5 years ago
Efficient friendly delivery on time and completely hassle free.
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(Okehampton) - Posted 5 years ago
Ordering not totally happy. Delivery very happy & helpfully.
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(Port Of Tyne) - Posted 5 years ago
Great service, delivery driver was efficient and effective.
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Posted 5 years ago
Easy online ordering, manageable leadtime on the delivery which was made on the originally agreed date and all completed by my regular driver who knows the property and is an excellent driver. It makes such a difference when a company retains quality staff - and is a key reason for customer satisfaction.
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Posted 5 years ago
The order was arranged really quickly, the driver contacted me to let me know the time of arrival and everything was excellent
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Posted 5 years ago
Driver as usual first class
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(East Kilbride) - Posted 5 years ago
on time, friendly driver
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(Okehampton) - Posted 5 years ago
Great service as always and drivers are always polite and informative! Would definitely recommend Forever fuels for your biomass fuel needs!
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(Middlewich) - Posted 5 years ago
Prompt efficient delivery.
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(Port Of Tyne) - Posted 5 years ago
Lovely driver, knowledgeable, helpful, polite. Would highly recommend.
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(Avonmouth) - Posted 5 years ago
It was easy to order online and confirm by phone and the delivery took place on the appointed day very efficiently with the driver contacting me early on the day to advise a likely delivery time. This is exactly the good service I have come to appreciate from Forever Fuels having been a customer now for 4 years.
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(Avonmouth) - Posted 5 years ago
Gary was really helpful, as ever. He helped me oil the hinges on our vent caps and also load the first vacuum fed 25kg of pellets. I have been having problems with dust causing the pellets not to feed to the boiler without major shaking of the feeder tube. I hope now that this new delivery is from Scotland/Ireland there will be less dust.
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(Okehampton) - Posted 5 years ago
Communication from Gary was excellent as usual. Due to unforeseen mechanical vehicle failure, he arranged a new time, and delivery was spot on. It's the people on the ground who really make the difference.
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(Okehampton) - Posted 5 years ago
Balcas Energy is rated 4.7 based on 1,665 reviews