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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Richard was very helpful and explained how we could get the access pipe altered so as to avoid blockages in the future. Great service Thank you.
Helpful Report
(Avonmouth) - Posted 7 years ago
Gary delivered our fuel and kept calling to let me know what time he would arrive at the house. Gary was helpful and knowledgeable about the fuel and the pellet hopper. Would highly recommend him and hope he delivers next time.
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(Okehampton) - Posted 7 years ago
Very happy, the delivery was on time the delivery man very pleasant ,
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Posted 7 years ago
The delivery driver made an exceptional effort to get the lorry into my driveway, in order to shorten the delivery hoses and minimise damage to the pellet fuel. Fantastic.
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Posted 7 years ago
On time quick and efficient, excellent service as a norm with Nigel
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Posted 7 years ago
Driver phoned in advance , was on time, polite, friendly, efficient. Very good
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(Avonmouth) - Posted 7 years ago
Driver excellent phoned day before to confirm. arrived on time. All necessary care taken thank you
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Posted 7 years ago
No fuss, no mess and on time. Excellent service as usual.
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(Middlewich) - Posted 7 years ago
Delivered safely in our absence with no problems. Would be a 5 but pellets had more dust than our previous delivery.
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(Fishburn) - Posted 7 years ago
driver telephones with approx time of arrival,arrived when stated. very tidy and informative of procedure , left with no mess, pleasure bro deal with.
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(Fishburn) - Posted 7 years ago
All aspects of service and delivery were great. The driver rang to let us know when he would be arriving and the delivery was carried out quickly with the delivery note emailed promptly.
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(Middlewich) - Posted 7 years ago
Delivery / driver always on time and always smiling. Professional service, I know when he arrives he knows what to do and there are never any issues. Would not use anyone else! Great service with a smile, never a problem. Would recommend. Thanks Tracey
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(East Kilbride) - Posted 7 years ago
We were not at home and it is a difficult place so all delivered without help. Thank you.
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(Middlewich) - Posted 7 years ago
Very quick confirmation of the order, quick delivery and friendly driver
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(Fishburn) - Posted 7 years ago
brilliant service
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(Avonmouth) - Posted 7 years ago
Delivery was on time and driver was pleasant and helpful.
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Posted 7 years ago
Everything went smoothly from the ordering stage to the delivery of the wood pellets.
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(Middlewich) - Posted 7 years ago
This is a silly question. You deliver a good service.
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(Fishburn) - Posted 7 years ago
we ordered from them specifically because they promised 24 hour delivery... we ordered on the Thursday... they kept promising phone calls back because we were worried about getting the delivery to the house... twice they promised a call back and never phoned back. Finally managed to place an order on the Friday and paid to be delivered on the Monday. not at our home but at our work address.. we will then have to load it bag by bag into the car and bring it home.. .. not only has it not arrived but yet again they promised twice to contact the courier and find out time of delivery and call back... it is now 9.45 pm and we are still waiting at the arranged drop off point... the new boiler is due to be fired up tomorrow and the engineers are expecting fuel to be there 8am tomorrow... I am disgusted by the service received and lack of customer support.
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Posted 7 years ago
On time, efficient, tidy service. Friendly,informative advice from staff concerned to do the job well!
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(Middlewich) - Posted 7 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews