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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Courteous and very quick.
Helpful Report
Posted 7 years ago
Garry is always cheerful and uses his initiative, topping up my storage if needed.
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(Okehampton) - Posted 7 years ago
On time and efficient
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(Okehampton) - Posted 7 years ago
Good service but an overcomplicated internet ordering procedure. After using FF for 3 years I have not been let down, I just wish the website was a little easier to a/ log in to my account b/order pellets.
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(Fishburn) - Posted 7 years ago
Excellent service and very friendly and considerate when accessing the property - not the easiest of places to attend with a large vehicle.
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(East Kilbride) - Posted 7 years ago
I received a delivery of wood pellets today and had excellent customer service from the driver Mr Phillip Knight. He was very helpful, polite and you felt that he was very experienced and well trained in his role. Richard Davies.
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(Avonmouth) - Posted 7 years ago
This delivery was made with minimum fuss, very efficiently and with hardly any dust, unlike previous deliveries, so I was very satisfied with it.
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(Avonmouth) - Posted 7 years ago
The driver arrived exactly at the estimated time. He was efficient, took photographs of our store, seemed happy with its dimensions and cleanliness, and even answered questions from my interested grandsons.
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(Avonmouth) - Posted 7 years ago
We have always had a professional service from Forever Fuels, very experienced delivery people and very pleasant.
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Posted 7 years ago
Extremely skillful, efficient and personable driver with a great manner.
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(Avonmouth) - Posted 7 years ago
Despite being a national company we get a very personal, local service.
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(Middlewich) - Posted 7 years ago
Quality pellets delivered on time by professional drivers using the latest in pellet delivery technology.
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(East Kilbride) - Posted 7 years ago
A very easy company to deal with. They recognise that you might not always be around to wait in for them, so provide a courtesy call first to let you know they're on their way. Having used them for many years, we now provide them with an access code to let themselves in and out if we're not there. Works great, never had any problems. Really really pleased with them.
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(Avonmouth) - Posted 7 years ago
Very easy to order online. Delivery made as scheduled. Driver phoned ahead to let me know when he would arrive. Driver very courteous and helpful.
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Posted 7 years ago
I thought the deliverer was polite and efficient.
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(Avonmouth) - Posted 7 years ago
good fast delivery with no issues
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Posted 7 years ago
Excellent delivery. Driver, Phil, texted his timing, arrived on time and ensured clean and complete delivery.
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(East Kilbride) - Posted 7 years ago
Friendly, efficient service, will use again.
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Posted 7 years ago
Ordering online is very simple and easy
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(Okehampton) - Posted 7 years ago
very helpful and friendly driver. No problems with delivery
Helpful Report
(Avonmouth) - Posted 7 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews