Balcas Energy Reviews

4.75 Rating 1,569 Reviews
95 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 100,000 tonnes and 55,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

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75 Killadeas Road,Enniskillen,County Fermanagh,

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Good service from point of order to point of delivery. Gary, from Okehampton depot, phoned us the previous evening to advise of delivery time and the loading of the pellets went very smoothly.
(Okehampton) - Posted 2 years ago
We love our delivery man Nigel he is the best. Very helpful, polite and friendly.
Posted 2 years ago
Outstanding service and explanation. This time (unlike last) very little dust
(Avonmouth) - Posted 2 years ago
Timely, prifessional, good coms
(Mistley) - Posted 2 years ago
Good communication and careful delivery.
(East Kilbride) - Posted 2 years ago
On time & very efficient & polite
Posted 2 years ago
Prompt response to delivery request. Pleasant efficient driver.
(Avonmouth) - Posted 2 years ago
Same driver Gary as usual. Knows where to come and virtually does it alone except for signatures. Brilliant service.
(Okehampton) - Posted 2 years ago
Delivered on time.. was notified day before. Very courteous.
Posted 2 years ago
Driver phoned early this morning to tell us when he would be arriving and he did appear at the appointed time. Delivery was very efficient, and took just 27 minutes to deliver 4.7 tons - excellent!! Very helpful driver also.
(East Kilbride) - Posted 2 years ago
Your employee Nigel Barton did a very efficient job and texted to report to me that all was okay as I was off-site. This put my mind at ease and as usual, Barton did a fantastic job. He is a credit to your company.
Posted 2 years ago
Efficient friendly delivery on time and completely hassle free.
(Okehampton) - Posted 2 years ago
Ordering not totally happy. Delivery very happy & helpfully.
(Port Of Tyne) - Posted 2 years ago
Great service, delivery driver was efficient and effective.
Posted 2 years ago
Easy online ordering, manageable leadtime on the delivery which was made on the originally agreed date and all completed by my regular driver who knows the property and is an excellent driver. It makes such a difference when a company retains quality staff - and is a key reason for customer satisfaction.
Posted 2 years ago
The order was arranged really quickly, the driver contacted me to let me know the time of arrival and everything was excellent
Posted 2 years ago
Driver as usual first class
(East Kilbride) - Posted 2 years ago
on time, friendly driver
(Okehampton) - Posted 2 years ago
Great service as always and drivers are always polite and informative! Would definitely recommend Forever fuels for your biomass fuel needs!
(Middlewich) - Posted 2 years ago
Prompt efficient delivery.
(Port Of Tyne) - Posted 2 years ago
Balcas Energy is rated 4.75 based on 1,569 reviews