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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Thanks very much for making the delivery work, getting down on our rather narrow lane. I have been kept well informed of progress. The driver was particularly friendly and attentive to needs.
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Posted 8 years ago
Firstly the driver called me the day before expected delivery to tell me what time he would be arriving, giving us time to have space set up for delivery and have the boiler off. After delivery the driver told us what chips were delivered and explained the procedure for future deliveries and what to do for the next wood chip delivery. Very efficient service.
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Posted 8 years ago
Offer of a reasonable, fixed price for a small delivery was attractive. Delivery arranged and executed faultlessly.
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Posted 8 years ago
Delivery driver contacted us the previous day to confirm our location as we are quite isolated out in the sticks plus he gave us an estimated time of arrival. Being his first time to this location he manoeuvred his wagon into position in what is a tight turning area and then checked our set up before connecting his pipework, He was very polite and efficient. Glynn.
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(Middlewich) - Posted 8 years ago
The service is prompt and efficient. The delivery driver is polite and courteous. I have used them regularly for the past three years and would highly recommend the company.
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Posted 8 years ago
We can be a difficult delivery but armed with information about roadworks and timings Nigel arrived in good time and completed with no fuss ! Nice ones
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Posted 8 years ago
Wonderful communication and customer service, as ever. Thanks for your help and for accommodating our requests!
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(Middlewich) - Posted 8 years ago
Delivery Driver, Steve Hawkins, gave excellent, attentive service.
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Posted 8 years ago
great professional service. Our delivery driver is unfailing punctual ,thoughtfully advising time of arrival and delightful to deal with. It is very helpful to be informed when pellets are being delivered in the area to take advantage of a part load. Catherine Kenyon
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(Middlewich) - Posted 8 years ago
Great service from point of ordering to delivery
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Posted 8 years ago
Delivery driver very helpful
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(Fishburn) - Posted 8 years ago
The drivers are always on time very polite and helpful
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Posted 8 years ago
From the excellent ordering system to the final delivery, this feels like a very personal service. I like the access to our order history and have been trying to 'fine tune' my orders - I don't worry too much though as Mark (our usual delivery driver, who is ace by the way), is very acommodating and will add or take from the amount ordered as required - our order today was within 0.4 tonnes which wasn't brilliant but we are getting there. I would definitely recommend Forever Fuels to anybody.
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(Middlewich) - Posted 8 years ago
Excellent service
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Posted 8 years ago
As allways they were very helpfull and tidy. I like the new system where you only pay for the material delivered. Hopefully more and more people will change to low carbon solutions.
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(East Kilbride) - Posted 8 years ago
Straightforward from ordering to delivery. Delivery drivers very helpful, from first delivery last year to now 4th or 5th delivery. There's nothing too much trouble for them
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(Fishburn) - Posted 8 years ago
Driver was on time, friendly and very competent. He negotiated a very large vehicle down a narrow drive and completed the task in a timely fashion.
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Posted 8 years ago
Prompt confirmation of order, and then prompt delivery following that order. Very good driver liaison (Phil McCall) who advises exact delivery time and also confirmation once order has been successfully delivered, which is important to us. Altogether first rate seamless service, thank you.
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Posted 8 years ago
Very efficient arrived at time previously advised by text.Driver pleasant and considerate.Delivery completed within an hour and no mess.
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(Okehampton) - Posted 8 years ago
Polite and helpful
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(Middlewich) - Posted 8 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews