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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
I was delighted to receive an email advising that there was a bulk delivery available for my area. Phil (who made the delivery) kept in touch by text - Phil's service was 5 star.
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Posted 8 years ago
It keeps us warm
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Posted 8 years ago
excellent service
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(Fishburn) - Posted 8 years ago
fast and reliable service from order to delivery
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(Fishburn) - Posted 8 years ago
FF have been to us twice now, and both times have been friendly and efficient, both in the office and on site.
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Posted 8 years ago
The driver was excellent, great communication before the delivery and very punctual. Highly recommended.
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(Fishburn) - Posted 8 years ago
The delivery scheduler pulled out all the stops to get us a delivery within 24 hours - top service.
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Posted 8 years ago
No fuss great
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Posted 8 years ago
Nice, helpful driver, keeps us in touch and is informative and cheerful.
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Posted 8 years ago
order delivered on time and very professionally
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Posted 8 years ago
Fast delivery, efficient and polite and friendly staff!
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Posted 8 years ago
Fuel was delivered on day scheduled. Driver phoned evening before to agree time of day for delivery. Driver was polite and got on with the work in hand promptly.
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Posted 8 years ago
Delivered as arranged - telephoned shortly before arrival as requested. Very friendly person making the delivery (George)
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(Fishburn) - Posted 8 years ago
I had to phone on the day before the delivery as I had not heard from the driver about the likely time of his arrival. This should not have happened: I was expecting to be given an estimated arrival time without having to ask for it. But once the driver had spoken to me, everything went smoothly and the driver turned out to be most knowledgeable and extremely helpful.
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Posted 8 years ago
The driver rang the day before to tell us what time he would be here. Brilliant.
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Posted 8 years ago
Communication is brilliant, with a personal call from the driver the night before. This is a good reminder to TURN THE BOILER OFF. and also reassures you that the delivery is going to happen. The truck is huge and we try hard to clear the drive for it. The driver is very happy and today allowed my gardener to observe it all (we were going to empty the ash pan together and did a bit of ride-on mower shifting as well); he is so impressed by the German technology on the truck. And of course the boiler and finally the small amount of ash from the autumn so far.
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Posted 8 years ago
Vic was a very helpful and careful driver. As a company the only slight problem was a very minor under delivery by a mere 60kg as there were insufficient pellets on board otherwise very efficient.
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Posted 8 years ago
Delivered on Time Driver Chris was pleasant throughout - no hassle with the delivery to my store
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Posted 8 years ago
Very efficient as usual.
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Posted 8 years ago
Clean quick and well informed as expected
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Posted 8 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews