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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Friendly and polite driver. Left site clean
Helpful Report
(Okehampton) - Posted 8 years ago
Excellent professional friendly service
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(Fishburn) - Posted 8 years ago
Prompt delivery. Very courteous and careful driver.
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Posted 8 years ago
Nigel the driver was very communicative in advance of making the delivery and made the process very easy. He deserves a christmas present!
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Posted 8 years ago
The delivery was on time. The driver took a lot of care in making sure the delivery was as smooth as possible and he was very helpful. All in all I was a very satisfied customer. john stephens
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Posted 8 years ago
Good service from Forever Fuels and I'm grateful for an Urgent delivery slot. That delivery slot was scheduled for 2pm and driver didn't arrive until 3.55pm. But he was a very polite driver. It would be an even better service, if the driver could phone if he's going to be later than scheduled. But - thank you for a first class service overall.
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Posted 8 years ago
Ordering not easy particularly payment but once order is in everything is as good as can be expected. Delivery date confirmed and adhered to, phone call from driver the day before confirming time of delivery, driver on time and very professional - a credit to FF. Get your order procedure sorted and everything will be perfect - I hope. John B
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Posted 8 years ago
very good customer service- very quick to sort an order if fuel running low! extremely helpful delivery staff.
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Posted 8 years ago
Impressed by efficiency ordered on line easy to see previous orders. Email confirmation process straightforward backed up with friendly delivery driver Will.
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(Middlewich) - Posted 8 years ago
Excellent service from the delivery driver. This was our first fill in our newly built pellet store. He called off a few weeks before to check everything was OK with the store, inlets and that he could reverse in fine. On the delivery day all went well. Exceptionally helpful made it all nice and easy.
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Posted 8 years ago
Need a better way to confirm the delivery date.
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Posted 8 years ago
good communication and prompt and efficient delivery
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Posted 8 years ago
Delivered on the promised day.
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(Okehampton) - Posted 8 years ago
Excellent communications from driver which meant I didn't have to wait around all day. Whole process from start to finish was a pleasure.
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(Middlewich) - Posted 8 years ago
The physical delivery was good but I cannot get a response from either email or telephone contact from the administration office regarding a query with the amount delivered and the price.
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Posted 8 years ago
Careful fill of silo with minimal destruction of pellets
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Posted 8 years ago
George, your driver, was an enthusiast, very polite and efficient. Good people make any business
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(Fishburn) - Posted 8 years ago
Excellent service
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Posted 8 years ago
If Carlsberg made delivery drivers then he just delivered here...
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Posted 8 years ago
A good and efficient service delivered in a professional manner
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(Fishburn) - Posted 8 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews