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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

Write Your review

Anonymous
Anonymous  // 01/01/2019
Delivery as always very good. order process as always problematic.
Helpful Report
(East Kilbride) - Posted 6 years ago
Delivery just 1week from order. Great to see your driver, Will, is back with you again! He takes great care and is very courteous..
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(Middlewich) - Posted 6 years ago
This would have been a 5 star review if FF had not changed the delivery day. However the delivery itself went well and was within the time-slot indicated by the company. I would use this company again.
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Posted 6 years ago
Nigel is excellent and knows my set up well. it is not completely straight forward. Last time he made suggestions for my store which I have implemented and the delivery allowed more tonnage. It is all a twice yearly enjoyable experience. Thank you Nigel
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Posted 6 years ago
Delivery on time, no problems, pleasant staff, thanks!
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(Avonmouth) - Posted 6 years ago
Phil is just great. So skilful in handling the truck.
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(East Kilbride) - Posted 6 years ago
The delivery man is friendly and helpful, he knows his product, offered advice on maintenance and was generally just great. My delivery also came sooner than I expected and I was kept updated about approximate arrival times etc by the driver. Overall a professional, user-friendly service
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Posted 6 years ago
Friendly and efficient driver
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Posted 6 years ago
Nigel, the driver, is always cheery and helpful. He parks well on a very restrictive village green and uses his judgement to make sure we get the amount we need. Not sure I’m happy with prices. I bought originally because it’s a local company and I know Peter Prior but the rices have gone up considerably now delivery is from Arthur away. Could this be looked at, please?
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Posted 6 years ago
Quality product delivered by operators who are courteous, prompt and know what they are doing. Hopefully the new owners will build on the success of the previous ones.
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(Middlewich) - Posted 6 years ago
deliverys are on time and job is tidy
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(Avonmouth) - Posted 6 years ago
Helpful driver
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(Middlewich) - Posted 6 years ago
Good driver, on time
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(Avonmouth) - Posted 6 years ago
Very efficient and clean delivery
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(Mistley) - Posted 6 years ago
Received text 1 day prior to delivery as confirmation. Delivery came on correct day and stated time of delivery. Driver polite and helpful. All went efficiently. One can say everything went very well. Just trying to understand why blown pellet's have gone up 32% in price in the last 18 months.
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(Okehampton) - Posted 6 years ago
Timely and informative about time of arrival. Good service.
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(New Holland) - Posted 6 years ago
by the way Craig at sales and Nigel the driver kept us updates
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Posted 6 years ago
The usual on time delivery. Very friendly service with the driver, Paul, phoning to give me plenty of notice. Thank you.
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(Fishburn) - Posted 6 years ago
After ordering a bulk blown load I had trouble with dust in my hopper which meant i had to reschedual my delivery on three occasions. this was not a problem for a very helpful team and my delivery turned up on time when I got everything sorted in the hopper. The dusty load I previously delivered was not from Forever Fuels
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(Mistley) - Posted 6 years ago
Easy to order, great communication about delivery and no fuss on the day
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(East Kilbride) - Posted 6 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews