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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Tom Hartshorn was very good, on time and managed to fill the pellet store with an additional 3500KG's more than we expected to get in. I was very Pleased. Regards, Ben Grant
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(Avonmouth) - Posted 9 years ago
Good afternoon, From start to finish i found Forever Fuels very helpful and very informative. Very good communication, I was called by Chris your delivery driver who kept me informed on the time of our pellet delivery. I would definitely use Forever Fuels again Kind regards Mr P Wright CTS Toner Supplies Ltd
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Posted 9 years ago
Very friendly and efficient delivery people.
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Posted 9 years ago
Always quick delivery and traditional good customer service and communications
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(Fishburn) - Posted 9 years ago
Service to date has been first class.
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Posted 9 years ago
Great service I would highly recommend Forever Fuels
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Posted 9 years ago
Fantastic service many thanks to Simon in pocklington
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Posted 9 years ago
Ive been ordering pellets from these guys for 3 years now. Given the location of our property and access issues we have Forever Fuels have always done their best to make sure our delivery happens as smoothly as possible.. I've met various delivery guys over the years but the latest one is definitely the best yet....cheers Simon!
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(Avonmouth) - Posted 9 years ago
The driver, Simon, was the most cheerful, friendly and helpful driver so far and probably did more to help me than the job demands. He did his best to deal with the accumulated dust in the bag store. (No access to the bag to clean it out and a lot of dust in it.) He got lost, but most people do the first time they come here. Very happy with his delivery.
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(Avonmouth) - Posted 9 years ago
A very fast and efficient service especially now you can order on line. Ordered, Acknowledged, Text to advise of delivery date, lorry comes and delivers! Driver always very helpful and gets on with job on his own. A very good all round service at an affordable price. Thank you
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Posted 9 years ago
Ian always phones us to arrange and is courteous and helpful when he arrives
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Posted 9 years ago
Very Professional delivery driver who delivered within the specific time limits for access to a large High School on the day agreed via email.
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(Fishburn) - Posted 9 years ago
Excellent communication. Delivery man called to confirm delivery time. Very professional and very happy with the service.
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Posted 9 years ago
From order to delivery we were given the status of valuable and worthwhile customers. We very much appreciated the precise delivery time given the day before. A very happy FF customer. John Boudry
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Posted 9 years ago
We are very pleased with the service delivered to us by your two delivery employees. They couldn't be any more helpful! Also for your records my surname is spelled DUFFY (no E) Kind regards Paul Duffy Maintenance
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Posted 9 years ago
Online ordering very simple. Excellent communication from delivery team.
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(Fishburn) - Posted 9 years ago
Excellent service and good quality product, however on this occasion the printer on the lorry was not working. This I am sure has been repaired but could not get a printed reading of quantity and this was hand written.
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Posted 9 years ago
Online ordering process was quick and simple. Delivery was made on the due day by knowledgeable and friendly driver. This was also quick and simple with no mess.
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(Fishburn) - Posted 9 years ago
Every aspect of today's delivery was done with great care and precision by your driver, Simon Brooking, including his access to the property, positioning of the vehicle to the plant room and visual inspection of the hopper interior before filling and after delivery of 5 tonnes. He explained measures he was taking to minimise dust and degradation. Very few pellets were removed from the delivery pipe or the air evacuation pipe after the filling was completed. I would rate this delivery highly, and would be glad to have all future deliveries made by Simon Brooking.
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(Avonmouth) - Posted 9 years ago
Hi, Rated good but very close to very good, Helpful staff at the other side of the phone and the delivery drivers are easy to deal with. Chris in particular is very accommodating if I need to change the delivery dates as long as it can be managed by Forever Fuels. Having the facility of re-arranging orders at short notice 24/48 hours would improve the already excellent service you offer, this would mean that us Facilities Managers could "play" with the delivery dates so we could achieve near empty levels and been able to calibrate full levels of the silo. All an all an excellent service Thank you Francisco Pons Facilities Manager Carleton Community High School
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Posted 9 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews