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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
We haven't received the delivery as you have changed carriers and they tried to deliver with a 12 tonne vehicle. We are now awaiting a delivery by van as they do not have a smaller vehicle and this will have to hand unloaded. We are not sure if this is happening today. Regards Jane and Ian Potts
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(Bags) - Posted 9 years ago
Dear Jane and Ian, Thanks for the review this was delivered shortly after your posting. The 12 Ton vehicle that would have attempted delivery would have been the same size as a 7.5T vehicle as it's simply the weight that differs. Never the less we are glad your redelivery went smoothly. We have made a note on our system as such for any future deliveries. We wish you a merry xmas.
Posted 9 years ago
no problems at all. Very friendly and professional service
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(Fishburn) - Posted 9 years ago
The delivery driver was extremely helpful and a great credit to your company!
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Posted 9 years ago
Contact with Forever Fuels was excellent. The order was processed speedily and efficiently. The Tanker arrived very promptly and the Driver was very pleasant and polite. He was a credit to your company
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Posted 9 years ago
Helpful service and quick delivery. Highly recommend.
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(Bags) - Posted 9 years ago
Forever Fuels is a great supplier. This delivery was made by Will who took the time to make sure the pellets were blown in at the right pressure so we didn't, have loads of dust to clean up afterwards. He also doesn't get stressed about driving up the track to our farm like many do.Please send him on our next delivery.! The attitude towards customer care and health and safety is clear to see with FF. I learn something new at every delivery and this helps the customer help the supplier. Being able to view your order history online is a great feature and helped me accurately plan the delivery quantity. Neil
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(Middlewich) - Posted 9 years ago
This is our second delivery and we are very happy once again with the procedure. The driver found our out of the way property and reversed his vehicle down our narrow unadapted road. Delivery at short notice with friendly service.
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Posted 9 years ago
Efficient ordering process and direct contact with your delivery driver with precise delivery times and feedback on any issues or problems found with our store. Excellent service.
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(Okehampton) - Posted 9 years ago
Excellent Service - the whole mechanism is very good from order to delivery.
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Posted 9 years ago
Fantastic service, arrived when stated by the brilliant driver (who is always happy and smiling and very pleasant) in a phone call prior to delivery Happy Christmas to all
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(Middlewich) - Posted 9 years ago
Great service from Debbie at Fishburn and Kevin on the road . Thank you ! I knew exactly where I was with the delivery all the time .
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(Fishburn) - Posted 9 years ago
Quick and easy delivery with a helpful and knowledgeable driver.
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(Avonmouth) - Posted 9 years ago
Efficient, arrived at time expected. ordering easy and delivered according to our time requirements.
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Posted 9 years ago
Efficient, professional and no dust!! Thank you.
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Posted 9 years ago
Helpful friendly and courteous driver
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(Fishburn) - Posted 9 years ago
Delivery was prompt and I helpfully got a text 1 hour before the delivery was due on the day they said they would deliver. The driver was pleasant and efficient. A very good service.
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Posted 9 years ago
Dear Sir/Madam, Excellent service from ordering to delivery. Chris your delivery driver negotiated the awkward entrance to the premises no problem and was extremely pleasant and efficient throughout the delivery process. 5***** I would highly recommend Forever Fuels to other wood pellet boiler users. Kind regards John Snook
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Posted 9 years ago
Mark was excellent. He rang and sent a text before arranging the delivery and then sent a text once the delivery was made. He was generally very helpful and efficient. Very impressed.
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Posted 9 years ago
Quick, efficient and friendly service thank you. Would have given a Very Good had you responded to my requests to change our contact details; luckily the person you have sent all the emails to still works here and has forwarded them to me.
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(Okehampton) - Posted 9 years ago
Not an easy task but your man made it look easy. He was very well organised and delivered the pellets very effectively. He was courteous and willing to answer any questions. Great ambassador for FF.
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Posted 9 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews