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Balcas Energy Reviews

4.7 Rating 1,666 Reviews
96 %
of reviewers recommend Balcas Energy
Read Balcas Energy Reviews

About Balcas Energy:

Balcas Energy is part of Balcas, a natural leader in the world of timber.
We opened our first sawmill in 1962 and became one of the largest in the UK and Ireland. Our success came from our knowledge of and respect for timber. In our quest to make the most of every precious tree, Balcas Energy was born.

A co-product of our operations is pure sawdust. In 2004, using natural tree resin as a binder, our engineers pioneered the production of high quality wood pellets.

Originally known as brites, our high grade EN plus pellets have since grown to become 50% of our business. In 2016, Balcas purchased the UK’s largest wood pellet distribution company Forever Fuels and in 2019, with growth in mind, rebranded as Balcas Energy. Balcas Energy is proud to employ some of the most experienced biomass experts in the UK and Ireland and thanks to our advanced Combined Heat and Power plant, both of our production sites are self-sufficient.

Balcas Energy’s Invergordon and Enniskillen sites have production capacities of 120,000 tonnes and 60,000 tonnes of wood pellets respectively. Our operations are so efficient that we put surplus electricity back into the grid throughout the year.

Balcas employs over 380 people and an additional 300 are engaged in forest harvesting and haulage on our behalf.

Visit our Online Shop: https://balcasenergy.com/online-shop/

Visit Website

Phone:

02866411001

Email:

energy@balcas.com

Location:

75 Killadeas Road, Enniskillen, County Fermanagh
BT94 2ES

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Balcas Energy 5 star review on 9th February 2022
Anonymous
Balcas Energy 5 star review on 26th January 2022
Martin O
Balcas Energy 5 star review on 17th January 2022
Anonymous
Balcas Energy 5 star review on 13th January 2022
John F
Balcas Energy 5 star review on 7th November 2017
Carney T
Balcas Energy 5 star review on 21st June 2017
Trevor R
Balcas Energy 5 star review on 23rd April 2017
Ian S
1
Anonymous
Anonymous  // 01/01/2019
Arrived on time. Up to date equipment. Loaded 6 + tonnes without leaving a trace. Friendly and efficient driver.
Helpful Report
(Middlewich) - Posted 8 years ago
Good communication with driver and time accurate. Computer ordering quite complicated I thought.
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Posted 8 years ago
Very professional from ordering to the delivery this morning whih was bang on time. Delivered by Gary who was refreshingly helpful and a pleasure to deal with. Our drive is quite tight and Gary did a great job of manourvering the truck into position. Prices are keen, pellets were clean service was spot on.
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Posted 8 years ago
Friendly and efficient company to deal with, both office staff and delivery driver.
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Posted 8 years ago
The driver was extremely friendly, helpful and knowledgeable.
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(Avonmouth) - Posted 8 years ago
Driver very good in a challenging delivery.
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Posted 8 years ago
Best price out there, ordering system is a bit long winded, delivery driver phoned to make sure of address turned up on time was very friendly and professional and even gave me some advice. Thank you
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(Middlewich) - Posted 8 years ago
Both company and driver very helpful in getting firstly a drive-by to check access, and then delivery with a small vehicle. Good price too.
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Posted 8 years ago
A reliable service and friendly helpful driver Pellet volume seems to have increased as my store did not take as much in weight as usual before it was full. I will use again
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(Fishburn) - Posted 8 years ago
Best service so far from any supplier. First time I have used Forever Fuels. Account easy to set up. Ordering on-line is hassle free. Communication from the driver on delivery time was excellent.
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Posted 8 years ago
definitely by far the best quality wood pellets (we've tried a few places in the past but forever fuels are the best), great friendly service from start to finish, highly recommend!
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Posted 8 years ago
Very friendly and helpful delivery driver was careful to avoid upsetting the neighbours or driving on the verges. 5 stars!
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(Avonmouth) - Posted 8 years ago
I believe your bulk price is probably the best available at present. A good efficient service . Pleasant delivery staff. Could do with an advanced telephone call in addition to e mail to inform of delivery date as my e mail wasn't received till after the delivery .
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Posted 8 years ago
Very rapid response (within 24 hours!). The driver warned us a few hours before delivery, he was on time and delivered the pellets with minimal disturbance. The emailed notifications about the order and its delivery were excellent and informative. An excellent service all round.
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Posted 8 years ago
It all happened just as I expected. On time and properly delivered. I hope the pellets are up to scratch. Chris Buxton
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Posted 8 years ago
Phil the delivery man kept us up to speed with arrival times etc and pellets delivered with no problems.
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Posted 8 years ago
THE DELIVERY YO MY BULK HOPPER REQUIRES REVERSING UP A NARROW DRIVE OF 40 METER THE DRIVER THEN HAS TO PULL OUT AND CONNECT 30 METERS OF PIPE.THE HOPPER DID NOT FILL TO CAPACITY SO THE DRIVER OF HIS OWN VOLATION USED A BROOM TO PUSH PELLETS TO THE BACK OF THE BAG AND THEN FILLED A FURTHER 250 KILOS. HE AND HIS COLLEAGUES ARE ALWAYS MOST HELPFUL AND WILL ALWAYS GIVE THAT EXTRA EFFORT TO OBLIGE. ALAN MOORE
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(Fishburn) - Posted 8 years ago
Delivery was efficient. Driver helpful. I received a phone call prior to delivery which got cut off and so had no information about what time the driver would arrive. Tried ringing but no one answers phone before 9. I remember thinking that could be improved. It may be that I was unlucky this time as everything went smoothly last time, Lee texted me last time which was good but that did not happen this time.
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Posted 9 years ago
Good price, quick delivery, professional service.
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Posted 9 years ago
Hi The service is very good but could be even better if the online ordering was simpler. A lot of words jus to place an order. Would be great if it could be simpler and if text alerts could be sent to confirm delivery date. Would def. be an inprovement however even so i would still order with you
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Posted 9 years ago
Balcas Energy is rated 4.7 based on 1,666 reviews